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Privacy Policy

This Privacy Policy describes how we process information about you, including personal data and cookies.

1. General Information

  1. This policy applies to the website operating at the following URL: https://rbtsolar.com
  2. The website operator and the personal data controller is: RBTSolar, 14 A. Struga St., 95-100 Zgierz, Poland
  3. The operator's email address: biuro@rbtsolar.com
  4. The Operator is the controller of your personal data with respect to the data you voluntarily provide on the Website.
  5. The website uses personal data for the following purposes:
    – Handling inquiries submitted via the form
    – Presenting offers or information
  6. The website collects information about users and their behavior in the following ways:
    – Through data voluntarily entered into forms, which is then stored in the Operator’s systems.
    – By storing cookies on end-user devices.

2. Selected data protection methods used by the Operator

  1. Login pages and areas where personal information is entered are protected at the transmission layer (SSL certificate). As a result, personal information and login credentials entered on the website are encrypted on the user’s computer and can only be decrypted on the destination server.
  2. The personal data stored in the database is encrypted in such a way that only the Operator, who possesses the key, can read it. This ensures that the data is protected in the event that the database is stolen from the server.
  3. User passwords are stored in hashed form. The hashing function is one-way—it cannot be reversed—which is currently the industry standard for storing user passwords.
  4. The website uses two-factor authentication, which provides an additional layer of security for logging in to the website.
  5. The operator periodically changes his administrative passwords.
  6. To protect data, the Operator regularly creates backup copies.
  7. An essential element of data protection is the regular updating of all software used by the Operator to process personal data, which specifically means regular updates to software components.

3. Web Hosting

  1. The website is hosted (maintained technically) on the operator's servers: another company.

4. Your Rights and Additional Information About How We Use Your Data

  1. In certain situations, the Controller has the right to disclose your personal data to other recipients if this is necessary to perform the contract concluded with you or to fulfill the Controller’s obligations. This applies to the following groups of recipients:
    – a hosting company acting as a data processor
    – authorized employees and associates who use the data to fulfill the purpose of the website
    – companies providing marketing services to the Controller
  2. Your personal data will be processed by the Controller for no longer than is necessary to perform the related activities specified in separate regulations (e.g., regarding accounting). With regard to marketing data, the data will not be processed for more than 3 years.
  3. You have the right to request from the Data Controller:
    – access to your personal data,
    – rectification of your personal data,
    – erasure of your personal data,
    – restriction of processing,
    – and data portability.
  4. You have the right to object to the processing described in section 3.3(c) to the processing of personal data for the purpose of pursuing the Controller’s legitimate interests, including profiling; however, the right to object may not be exercised if there are compelling legitimate grounds for the processing, that override your interests, rights, and freedoms, in particular the establishment, exercise, or defense of legal claims.
  5. A complaint regarding the Controller’s actions may be filed with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal information is voluntary, but necessary for the operation of the Website.
  7. Automated decision-making, including profiling, may be used in relation to you for the purpose of providing services under the concluded contract and for the purpose of direct marketing by the Data Controller.
  8. Personal data is not transferred from third countries as defined by data protection regulations. This means that we do not transfer it outside the European Union.

5. Information on the forms

  1. The website collects information voluntarily provided by the user, including personal data, if provided.
  2. The website may store information about connection parameters (timestamp, IP address).
  3. In some cases, the website may store information that makes it easier to link the data in the form to the email address of the user filling out the form. In such cases, the user’s email address appears within the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose specified by the form in question, such as to handle a service request or a sales inquiry, to register for services, etc.
  5. In each case, the context and description of the form clearly explain its purpose.

6. Administrator Logs

  1. Information about user activity on the website may be logged. This data is used for website administration purposes.

7. Key Marketing Techniques

  1. The operator uses Google Analytics (Google Inc., based in the U.S.) to perform statistical analysis of website traffic. The operator does not transfer personal data to the provider of this service, but only anonymized information. The service relies on the use of cookies on the user’s device. With regard to information about user preferences collected by the Google advertising network, the user can view and edit the information stored in cookies using the following tool: https://www.google.com/ads/preferences/
  2. The Operator uses remarketing techniques that allow advertising messages to be tailored to the user’s behavior on the website, which may give the impression that the user’s personal data is being used to track them; however, in practice, no personal data is transferred from the Operator to advertising providers. The technical prerequisite for these activities is that cookies must be enabled.
  3. The Operator uses the Facebook pixel. This technology allows Facebook (Facebook Inc., headquartered in the U.S.) to know that a person registered with Facebook is using the Website. In this case, the Operator relies on data for which it is the controller; the Operator does not transmit any additional personal data to Facebook on its own behalf. The service relies on the use of cookies on the user’s device.

8. Information About Cookies

  1. This website uses cookies.
  2. Cookies are IT data—specifically, text files—that are stored on a Website User’s end device and are intended for use with the Website’s web pages. Cookies typically contain the name of the website they come from, the duration of their storage on the end device, and a unique number.
  3. The entity that places cookies on a Website User’s device and accesses them is the Website operator.
  4. Cookies are used for the following purposes: – to maintain the Website user’s session (after logging in), so that the user does not have to re-enter their username and password on every subpage of the Website; – to achieve the objectives specified above in the section “Significant Marketing Techniques.”
  5. The Website uses two main types of cookies: “session” cookies and “persistent” cookies. "Session" cookies are temporary files that are stored on the User’s device until the User logs out, leaves the website, or closes the software (web browser). “Persistent” cookies are stored on the User’s device for the period specified in the cookie settings or until the User deletes them.
  6. Web browsing software (a web browser) typically allows cookies to be stored on the User’s device by default. Website users can change these settings. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic can be found in the web browser’s help section or documentation.
  7. Restrictions on the use of cookies may affect certain features available on the Website.
  8. Cookies stored on a Website User’s device may also be used by entities that collaborate with the Website operator; this applies in particular to the following companies: Google (Google Inc., headquartered in the U.S.), Facebook (Facebook Inc., headquartered in the U.S.), Twitter (Twitter Inc., headquartered in the U.S.).

9. Managing Cookies

  1. If you do not wish to receive cookies, you can change your browser settings. Please note that disabling cookies necessary for authentication, security, and maintaining user preferences may hinder, and in extreme cases may prevent, the use of the website.
  2. To manage your cookie settings, select the web browser you use from the list below and follow the instructions:
    Edge
    Internet Explorer
    Chrome
    Safari
    Firefox
    Opera

    Mobile devices:
    Android
    Safari (iOS)
    Windows Phone